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Privacy Policy

How we collect, use, and protect your personal information.

MasterPrep AI · Last updated: May 2026

1. Introduction

NEXT FRONTIER LABS PTY LTD (ABN 46 698 199 852), trading as MasterPrep AI ("we", "us", or "our"), is an Australian company providing an AI-powered interview and candidate assessment platform (the "Services").

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at masterprep.ai, use our Services, or submit an expression of interest through our website.

We are committed to complying with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable data protection laws in jurisdictions where our Services are used.

2. Information We Collect

2.1 Information You Provide to Us

Candidate Practice Form:

  • Name
  • Email address
  • Current role

Customer Demo Request Form:

  • Name, role, and email address
  • Contact number (optional)
  • Company name
  • Company size (optional)
  • Message (optional)
  • Product interests (optional)

Through Our Services (for authorised users of our customer organisations):

  • Email address
  • Interview transcript text (generated during AI-assisted interview sessions)
  • AI-generated interview feedback and assessments
  • AI usage analysis (patterns and metrics related to candidate use of AI tools during interviews)

2.2 Information Collected Automatically

When you visit our website, we may collect standard web analytics data such as IP address, browser type, pages visited, and referring URL. We use this information solely to improve our website and Services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your expression of interest and communicate with you about our Services
  • To provide and maintain our AI-powered interview and assessment Services to our customer organisations
  • To generate AI-based interview assessments and feedback for our customers
  • To improve and develop our Services
  • To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal information on the following bases:

  • Consent: When you submit the expression of interest form, you consent to us contacting you about our Services.
  • Contractual necessity: When processing is necessary to perform our Services under agreements with our customer organisations.
  • Legitimate interests: To improve our Services and ensure their security.
  • Legal obligation: Where required by applicable law.

5. How We Store and Protect Your Information

Your personal information is stored on secure cloud infrastructure. We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction.

As an Australian-based business serving global customers, your data may be transferred to and processed in countries other than your own. We take reasonable steps to ensure that any overseas recipients of your data comply with obligations equivalent to the Australian Privacy Principles.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

  • Interest and demo request data: Retained for up to 12 months after submission, unless you request earlier deletion.
  • Service data (interview transcripts): Retained in accordance with our agreements with customer organisations and deleted upon termination of those agreements or upon request.

7. Third-Party Services

We may use third-party service providers to assist in delivering our Services, including AI model providers (such as Google and OpenAI) for interview analysis and assessment. These providers process data on our behalf and are bound by their own privacy and data protection obligations. We do not share your personal information with third parties for their own independent use.

8. Your Rights

Under the Australian Privacy Act and applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Withdraw your consent at any time
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached

To exercise any of these rights, please contact us using the details below.

9. Cookies

Our website may use essential cookies to ensure basic functionality. We do not use tracking cookies or third-party advertising cookies.

10. Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

NEXT FRONTIER LABS PTY LTD (trading as MasterPrep AI)
ABN 46 698 199 852
Email: niraj@masterprep.ai

If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

See also our Terms of Service.